AIR FREIGHT

No other freight agent in the UK can offer you this experience and, with our own offices at destination, you can be sure we will look after your cargo from beginning to end. We have experienced staff at origin and destination to help you.

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CCTV SECURE WAREHOUSE

REST ASSURED, YOUR GOODS ARE IN SAFE HANDS IN OUR WAREHOUSE UNTIL THEY ARE SHIPPED OUT.

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STANDARD

  • Collect from Airport
  • Customer clears goods
  • Customer pays local charges

CLEARED - (ALL INCLUSIVE)

  • Our most popular service! Hassle free, all-inclusive.
  • Collect from Kairaba Avenue
  • We clear goods
  • We pay all local charges

BUYING NEW GOODS TO SEND ABROAD?

TV's **
Computers / Laptops / Phones *
Gaming Equipment
Stationary
Beauty Cosmetics / Toiletries
Books
Toys and Games
Clothing & Accessories

COMMON ITEMS WE SHIP

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* LITHIUM items MUST be declared
** Special Packaging Charges may apply

Fresh / Chilled Foods (no frozen)
Tinned / Dry / Canned Foods
Pharmaceuticals
Gardening seeds / equipment
Furniture
Building Materials
Lights, Cables, Electricals
Repatriation

HAZARDOUS GOODS 


Cannot be shipped with normal air freight, but can be specially packed if needed or should go by sea.
FLAMMABLE, PRESSURISED, CORROSIVE

Have you Declared it?

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  • Perfumes, Body mists, nail varnish (some)
  • Aerosols (Deodrant, Hair Sprays, Air Freshers..)
  • Antibacterial wipes, gels
  • Lighters / Matches
  • Fireworks / Sparklers / Party Poppers
  • Batteries, Portable Power Banks
  • Chemical based Cleaning products some
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Redcoat Packing Guidelines 

  • Pack in BOXES, not bags
  • Do not use boxes with any holes
  • Heavy items at the bottom, light at the top
  • Must be able to open so we can check for prohibited items

NEED TO BOOK A COLLECTION?

As easy as can be, no printer or labels required. (UK Only)

Frequently Asked Questions (FAQ)

The minimal information we will need is:

  • Your name
  • Number of pieces
  • Weight and dimensions
  • Do you require a collection?
  • Standard or Cleared service?
  • Nature of the goods
  • Destination

Unfortunately we cannot and do not guarantee delivery dates.

You can call us to arrange a collection in the UK or, you can fill out our online quotation form.

Our collections are "All day" meaning we cannot provide a time slot.

Rules for our Driver collections:

  • Each piece cannot weigh more than 30kgs (contact us if you need heavy goods collecting)
  • Driver will call when they are on their way (about 30 minutes before)
  • Collections within the M25

Rules for Third-party collections:

  • Each piece cannot weigh more than 30kgs
  • Drivers are not required to call you, please ensure bells are working
  • NO suitcases, barrels or TV's

Yes, we can deliver within a limited radius. Please contact us for more information and a delivery quote.

Yes, payment is required in advance for all shipments.

As part of our Standard service, Redcoat will handle all export documentation, including the Air Waybill. The consignee must present this document to claim the goods at the destination.

Our Cleared service includes collections, export documentation, clearance, all local handling charges, duties and taxes paid for.

UK to Banjul

We ship goods out on a Friday, to arrive the following Tuesday.

Banjul to UK

Ships on a Friday, delivers to customers door by Tuesday/Wednesday.

Other Destinations

Please contact us for more information

Yes we do in both UK and Banjul, you can drop both air and sea freight goods.

  • UK - drop off point in Deptford (SE15)
  • Banjul - drop off point at Kairaba Avenue

Please see our Contact Us page for more Location and Contact information.

www.redcoat.co.uk/contact-us

You can ship some foods by air freight, please see a guideline below:

Banjul to UK

  • NO RAW Meat
  • Fruit and Veg must be in original packaging
  • Dry food must be in original packaging

UK to Banjul

  • We can ship most foods, except frozen
  • Chilled foods can be shipped (extra charges for special packaging may apply)

Yes, you can ship your TV. However, you will need to sign a disclaimer form stating that we are not responsible for any damage that may occur during shipping; it is sent at the sender's own risk.

We offer a service to board up the screen side of the TV to provide some protection, but please note that this still does not guarantee complete protection, and we are still not liable for any damage.

There is an additional charge for the boarding service.

We don't sell insurance coverage ourselves, but we can connect you with a company that does. They will charge you directly for their services.

OWN A BUSINESS IN GAMBIA?

Check out our Procurement Service!

Other services

TAILORED LOGISTICS SERVICES

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SEA FREIGHT

When it comes to sea freight, we can make it all happen. From consolidated to full containers, we have got you covered. Tell us your needs and we can help you.

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PROCUREMENT

With our huge database of suppliers and our expertise, we can reliable source and deliver any products worldwide. Timely, cost effective & efficient.

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CUSTOMS CLEARANCE

Our team love processing Imports, Exports, Carnets, Declarations, Certificates of Shipment, Customs Entries.. Whatever you need, we've got you sorted out.