Terms & conditions.

Introduction.

These Terms & Conditions apply to your use of the Redcoat Express website and to online transactions or services provided through it.

Your relationship with Redcoat Express may also be governed by quotations, contracts, service agreements, trading conditions or other terms relating to the particular products or services you receive from us.

If a specific agreement governing a Redcoat service conflicts with these website terms in relation to that service, the specific agreement will take precedence.

Acceptance of these terms.

By accessing or using this website, you agree to comply with these Terms & Conditions.

Where appropriate, we may ask you to expressly confirm your acceptance of particular terms before using a service or submitting information.

Intellectual property.

Unless stated otherwise, Redcoat Express, its licensors or other relevant rights holders own or control the copyright and other intellectual property rights in this website and the information, graphics, branding, documents, software and other resources made available through it.

No intellectual property rights are transferred to you simply because you access or use this website.

Unless permitted by law or expressly authorised by us in writing, you must not reproduce, distribute, modify, commercially exploit, republish, sell, transmit or otherwise use protected website content for commercial purposes.

Third-party websites.

Our website may contain links or references to websites, platforms or services operated by third parties.

Redcoat Express does not control those websites and is not responsible for their content, availability, terms, privacy practices or security.

Any products or services obtained from a third party will normally be governed by that third party's own terms.

Responsible use.

You may use this website only for lawful purposes and in accordance with these Terms & Conditions and applicable laws.

You must not:

• use the website to distribute malicious software or harmful code;
• interfere with the security, operation, performance or availability of the website;
• attempt to gain unauthorised access to the website, systems or data;
• conduct unauthorised systematic or automated collection of data from the website;
• use information obtained from the website for unlawful direct marketing or other unlawful purposes.

Ideas and submissions.

Please do not submit confidential inventions, designs, ideas, works or other intellectual property to us unless appropriate confidentiality or intellectual-property arrangements have first been agreed in writing.

Information voluntarily provided without such an agreement may not be treated as confidential unless another legal duty requires otherwise.

Website access.

We may modify, suspend, restrict or discontinue all or part of the website where reasonably necessary, including for maintenance, security, technical, legal or operational reasons.

You must not attempt to bypass access controls or security measures applied to the website.

Warranties & liability.

We take reasonable care when preparing and maintaining website content. However, the website is provided on an "as available" basis and may occasionally contain errors, inaccuracies or out-of-date information.

We do not guarantee that the website will always be uninterrupted, error-free, secure or suitable for every particular purpose.

Nothing on this website should be treated as legal, financial, medical or other professional advice unless expressly stated otherwise.

Liability relating to freight forwarding, carriage, storage, customs or other logistics services may be governed separately by the specific contract, quotation or trading conditions applicable to that service.

Privacy.

Where you provide personal information through our website or services, that information will be handled in accordance with our applicable privacy information and data-protection obligations.

You should ensure that information you provide to us is accurate and kept up to date where appropriate.

Please also see our Privacy Policy and Cookie Policy.

Accessibility.

Redcoat Express aims to make its website content accessible to as many users as reasonably possible.

If you experience an accessibility problem that prevents you from using part of the website, please contact us with details of the issue so that we can investigate it.

Export & legal compliance.

You must not use this website or any service made available through it in a manner that breaches applicable laws, sanctions, export controls or other legal restrictions.

The availability of information on this website does not mean that every product, destination or transaction is legally available in every jurisdiction.

Assignment.

You may not assign, transfer or subcontract your rights or obligations under these website terms without our prior written consent where such consent is reasonably required.

Breaches of these terms.

If you materially breach these Terms & Conditions, we may take appropriate action to protect Redcoat Express, its systems, its users and its legal rights.

This may include restricting or suspending access to the website and, where appropriate, taking legal action.

Indemnity.

To the extent permitted by law, you may be responsible for losses, costs or claims reasonably incurred by us as a direct result of your unlawful use of the website or material breach of these Terms & Conditions.

Waiver.

If we do not immediately enforce a provision of these Terms & Conditions, that does not mean we waive our right to enforce it later.

Language.

These Terms & Conditions are written and interpreted in English.

Entire agreement.

These Terms & Conditions, together with our Privacy Policy and Cookie Policy, govern your general use of this website.

They do not replace any separate quotation, service agreement, trading conditions, carriage terms or other contract governing a specific shipment, transaction or logistics service.

Updates to these terms.

We may update these Terms & Conditions from time to time to reflect changes in our website, services, business practices or legal requirements.

The most recent revision date is shown at the top of this page.

Governing law.

These website Terms & Conditions are governed by the laws of England and Wales.

Subject to any mandatory legal rights that apply, disputes relating specifically to these website terms will be subject to the jurisdiction of the courts of England and Wales.